We had a flood in our house in March 2011 whilst we were away. Upon our return we contacted Sam of Henry Dony Associates and asked him to act on our behalf in dealing with the insurers.
We found that whilst things seemed to take a great length of time to gain insurer’s agreement finally everything was settled. In fact we were extremely surprised as well as satisfied with the settlement.
Had we had to deal with this on our own we would not have reached such a settlement. If one has to have some organization to act on one’s behalf we would have no reservations in recommending Henry Dony & Associates. They acted always in a very professional manner and always with our best interests coming first.DH & RH, Edgware
“Henry and Sam from the outset have provided a friendly, supportive and efficient service. Their high level of expertise and knowledge allowed us to be confident in leaving them to deal with our claim with minimum disruption to our busy lives. Most importantly the outcome of the claim was more than satisfactory and we are incredibly grateful to them both for their hard work.Dr T Virdee & Dr J Singh
“I want to acknowledge the super team you have working for you. There was always a friendly voice at the end of the line and assurance that things were being chased and moving along.”CQ BQ, London
“After deliberating who we should choose to represent us, we were glad we made the right choice. Mr Dony was very thorough in his claim and he certainly achieved a lot more than we had hoped for his meticulous eye for details and ‘hassling’ the insurers left us without any worries that the claim was being handled professionally. We would certainly recommend him.”Sid and Jag
Henry and Sam are not only the best father and son team of loss assessors but the driving forces behind the highly effective and lovely to work with Henry Dony Associates.AB Dans-ez International Limited
I had no idea whatsoever how to deal with my insurance, it was just a stroke of incredible luck that a relative of mine had recently also had water leakage and he recommended that I contact you. From that first phone call to you, you took complete charge of every aspect of the claim, keeping me fully informed at all times. Your professionalism was absolutely of the top quality and the claim you obtained for me was most satisfactory.HC North London
“I wanted to say a massive thank you to you both for your help handling the claim on our flat. We believe without your intervention we would still be fighting now! At a very important time of our lives you really made a massive difference and we are so very grateful.”J & S Wright, Berkhamsted
Following our initial meeting with you, we found you efficient, helpful and extremely proficient in the way you dealt with both the loss adjusters and the insurance company, who continued throughout the claim to put obstacles in the way and to dispute many of the aspects of the claim.
It was not always an easy job – I am thinking in particular of the difficulties in the beginning with the roofers – but you persevered and eventually our claim, which was for a figure in excess of six figures, was settled in August 2012 and we are extremely grateful to you for achieving this on our behalf. Throughout this time we knew that our claim was in a safe pair of hands and you kept us informed at each stage.
We would have no hesitation in recommending your company.Joan Shopper, Chairman, Operations Committee - Edgwarebury Joint Burial Board
“I am writing to endorse the exceptional high standard of your services following the recent flood damage to our house. Your attention to detail and advice on this matter was greatly appreciated and your experience in handling the insurance claim was very reassuring.”MS Bushey, Hertfordshire
“I was getting nowhere with my Arson claim. My Insurance Company virtually ignored all my written correspondence. I was introduced/recommended to Henry Dony, and he changed everything. I was within 2 weeks, getting living accommodation expenses, and eventually a very fair pay out by my reluctant Insurers. Thank you Henry!”RS Barnet, Hertfordshire
Right from the immediate aftermath of the fire that destroyed our home through to the final negotiations with the contractor, you were there for us.
Of course there were problems and worry and anxiety but problems that seemed insuperable to us were solved with the minimum of hassle and all the worry and anxiety that we experienced was reduced to as low a level as was humanly possible.
We will have no hesitation in recommending your services to others who may face similar problems.DK & EA, London
“We found Henry Dony Associates to be an extremely professional and efficient company. Their vast knowledge and experience in the field meant that our claim was dealt with proficiently and with an expertise that was definitely to our advantage.”Menorah Foundation School, London
“I would recommend this company as we were having problems with our insurance claim, after instructing Mr Dony to act on our behalf everything went without a hitch. Very professional and competent firm would have no hesitation in using them again.”J Paget, Epping, Essex
“We used Henry Dony Associates to represent us for a home insurance claim following a burst water pipe in our basement. We found them to be extremely knowledgeable, professional and very easy to deal with. They made the claim process run far smoother and quicker than would have been possible by us trying alone. Their expertise and experience meant that our insurer was held fully accountable for the cover under our policy. We highly recommend Henry Dony Associates.”D & C Goldstein, London
“I have no doubt that without his assistance we would have been several thousand pounds out of pocket. He was a pleasure to deal with and I was very pleased with the services offered.”RN, Hendon